Noticeboard

HMC are proud to receive a CQC GOOD WITH OUTSTANDING IN RESPONSIVE, CARE OF OLDER PEOPLE, VULNERABLE ADULTS AND YOUNG PEOPLE following our inspection. The first outstanding awarded in the boroughs of B&D, Redbridge, Havering! Thank you to our wonderful team. We will continue to work hard and improve the service we offer to our incredible patients

DOWNLOAD THE NHS APP:

We would strongly encourage ALL patients to download the NHS APP to book appointments and request medication online, this is the single most helpful thing that patients can do to support their NHS GP. It will save time for frontline reception so we can answer calls and deal with queries more quickly. 


https://www.nhs.uk/apps-library/nhs-app/

IT’S A BABY GIRL! Dr Seema Haider has given birth to a baby girl. Welcome to the world baby Arissa! <3

PLEASE BE AWARE, we are no longer accepting patients who live outside our Upminster catchment area. Letters are being sent out to out of area patients advising them of next steps.

PATIENTS- If you fail to attend 3 appointments (and do not cancel in advance), you will be asked to find another GP. Please remember to cancel appointments you no longer need. We lose over 100 appointments a month due to failed attendances.

PLEASE CALL AFTER 12PM FOR TEST RESULTS OR ROUTINE QUERIES AS PHONE LINES ARE VERY BUSY IN THE MORNING AND URGENT APPOINTMENT CALLS MUST BE PRIORITISED

The links above will take you to Patient Access website however if you have signed up with Evergreen you will need to log in through their web page.

Repeat Prescriptions 

Written requests for repeat prescriptions should be left in the collection box in the reception area or faxed. If you would like your prescription posted to you, please enclose a self-addressed envelope.

Alternatively you can order online via the link at the top of this page after completing a simple registration.

Repeat prescription orders by telephone are not accepted (unless there is no alternative) to minimise the potential for medication errors.

Collections

Please allow 48 working hours for requests to be processed and remember to take half days, weekends and bank holidays into account. We will contact you if there is query over your medication and it may be referred to the GP or nurse in which case the processing time is prolonged beyond 48 hours.

You can collect your prescription from reception or you can approach a pharmacy to pick up the prescription on your behalf. Please let us know of this arrangement.

For certain medications there is a possibility of having a six-month batch held at the chemist. This can prove more convenient. It is not suitable for all patients/medications such as those on anti-depressants or controlled medication and those who dosages change often

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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