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**CORONAVIRUS** NO ENTRY TO SURGERY UNLESS YOU HAVE A FACE TO FACE APPOINTMENT - SEE LATEST NEWS TAB FOR MORE INFO.

HMC are proud to receive a CQC GOOD WITH OUTSTANDING IN RESPONSIVE, CARE OF OLDER PEOPLE, VULNERABLE ADULTS AND YOUNG PEOPLE following our inspection. The first outstanding awarded in the boroughs of B&D, Redbridge, Havering! Thank you to our wonderful team. We will continue to work hard and improve the service we offer to our incredible patients

IT’S A BABY BOY! Dr Seema Haider and Dr Kavitha Subramanian have both given birth to baby boys. Welcome to the world baby Zack and baby Ari! <3

PLEASE BE AWARE, we are no longer accepting patients who live outside our Upminster catchment area. Letters are being sent out to out of area patients advising them of next steps.

PATIENTS- If you fail to attend 3 appointments (and do not cancel in advance), you will be asked to find another GP. Please remember to cancel appointments you no longer need. We lose over 100 appointments a month due to failed attendances.

PLEASE CALL AFTER 12PM FOR TEST RESULTS OR ROUTINE QUERIES AS PHONE LINES ARE VERY BUSY IN THE MORNING AND URGENT APPOINTMENT CALLS MUST BE PRIORITISED

How to get the most out of my GP appointment?

 

    • A routine appointment with a GP lasts 10 minutes. Make sure you arrive promptly and ensure you have checked yourself in at reception.
    • The doctor will almost certainly want to know when your symptoms started so have a think about this before you enter the room.  If you have a query about a medication then make sure you know the name of the medication. Also remember to tell the doctor what you are worried about. The quicker you get to the point, the more time the GP has to solve your problem.
    • If it is likely the GP may want to examine you, make sure you are dressed appropriately for an examination. For example, do not wear several layers
    • If you have more than one problem, tell the Doctor at the START of the consultation. This allows the doctor to time the consultation efficiently
    • We do not limit your consultation to one problem per appointment as some problems can be dealt with quickly. At the same time, a long list of problems works against both the doctor and the patient. It means each of your problems gets less attention. Therefore we recommend that you do not ‘save up’ your problems for one appointment.
    • Remember your appointment is for YOU and not your family member. Ten minutes is not very long so use the time to focus on your needs! If you are concerned about a relative then book a separate appointment for them
    • For safety reasons, the doctor will not be able to see 2 patients in 1 appointment. You can however swap appointments if you wish
    • Do not book an appointment with the doctor to chase a referral for you or a blood test result. Our reception staff will deal with this for you. For contraception and a blood pressure check, see the nurse!

 

 

 
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