Noticeboard

HMC are proud to receive a CQC GOOD WITH OUTSTANDING IN RESPONSIVE, CARE OF OLDER PEOPLE, VULNERABLE ADULTS AND YOUNG PEOPLE following our inspection. The first outstanding awarded in the boroughs of B&D, Redbridge, Havering! Thank you to our wonderful team. We will continue to work hard and improve the service we offer to our incredible patients

DOWNLOAD THE NHS APP:

We would strongly encourage ALL patients to download the NHS APP to book appointments and request medication online, this is the single most helpful thing that patients can do to support their NHS GP. It will save time for frontline reception so we can answer calls and deal with queries more quickly. 


https://www.nhs.uk/apps-library/nhs-app/

IT’S A BABY GIRL! Dr Seema Haider has given birth to a baby girl. Welcome to the world baby Arissa! <3

PLEASE BE AWARE, we are no longer accepting patients who live outside our Upminster catchment area. Letters are being sent out to out of area patients advising them of next steps.

PATIENTS- If you fail to attend 3 appointments (and do not cancel in advance), you will be asked to find another GP. Please remember to cancel appointments you no longer need. We lose over 100 appointments a month due to failed attendances.

PLEASE CALL AFTER 12PM FOR TEST RESULTS OR ROUTINE QUERIES AS PHONE LINES ARE VERY BUSY IN THE MORNING AND URGENT APPOINTMENT CALLS MUST BE PRIORITISED

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Welcome to Haiderian Medical Centre

We are small, friendly GP Surgery that aims to deliver the highest standard of medical care in a personal and compassionate way. 

Online Appointment Booking, Medication Requests and COVID 19 Passports: 

https://www.nhs.uk/apps-library/nhs-app/

 

Coronavirus Surgery update - June 2021

Dear All
The Haiderian Medical Centre is open and fully staffed seeing patients face to face, as we have always been throughout the pandemic. We are now in a new phase of the pandemic and we are offering a combination of Telephone and Face to Face appointments that patients can book themselves online. 
PLEASE DO NOT ATTEND THE SURGERY IF YOU HAVE SYMPTOMS OF COVID 19.
 
Please only book a face to face appointment if you need a physical examination, reception can help guide you as to what appointment type is best suited for your needs. If you are booking an appointment for test results then please book a telephone appointment unless the reception team advise you otherwise. We are still not out of the pandemic and we would like to minimise the spread of the delta variant in Havering by avoiding unnecessary footfall to the practice. 
PLEASE ALSO REMEMBER TO CANCEL AN APPOINTMENT IF YOU NO LONGER NEED IT. IN THIS PANDEMIC A LOST APPOINTMENT IS EXTREMELY FRUSTRATING AS DEMAND IS SO HIGH.
 
 
Due to unprecedented demand, please do not 'save your problems' or build up 'lists' for one appointment. This inevitably leads to a pressured consultation. Find out more on how to make the most of your appointment by clicking on the appointment tab:
 
We understand the frustration patients experience with delays in referrals and the general backlog within the system. We also understand the frustration regarding elements of the vaccination process. PLEASE PLEASE PLEASE remember, all of this is beyond our control. The NHS has been chronically underfunded even before the pandemic and we are all working within a system that is breaking. We share your frustrations and we work in this environment on a daily basis so we do understand the inconvenience. Getting angry at us or abusive towards staff does not help solve the problem and only serves to demoralise an already struggling workforce. 

By working together and taking individual responsibility we will overcome this. Please follow the guidance, stay safe and look out for those who are vulnerable.

Online Access

We would strongly encourage ALL patients to download the NHS APP, this is the single most helpful thing that patients can do to support their NHS GP practice during the pandemic. The NHS app allows you to book appointments, order medication and access your COVID 19 passport online. It can be accessed through a desktop/PC as well.
This will take the huge pressure of prescription and appointment booking off our frontline reception staff. Each prescription request takes the receptionist 5-6 minutes to put through as does an appointment booking, if you do it online this means the receptionist can take more calls for vulnerable people or emergency appointments. If you can help us, we can make the overall system more efficient and effective. 
Alternatively, sign up for online services by filling in this form on our website and signing it and scan and email it back to us haveringccg.contacthaiderian@nhs.net
 
 
We will then email you account details. Instead of coming in with photo ID you can send us a CLEAR picture of yourself holding your passport photo page open or driving license next to your face.

Contacting us by phone

Please be sensible and call at less busy times so urgent calls are not delayed e.g after 12pm and avoiding Monday. Please also think, is your call important or can you get the information somewhere else eg online or visit the pharmacist

Contacting us by email

Please use haveringccg.contacthaiderian@nhs.net to contact us via email. This is not suitable for urgent queries, if your query is urgent please call the practice

Using e-consults 

Please use the e-consults on this website's homepage for help and advice

Attending Appointments

Please wear a mask or face shield when attending the surgery 

Please sit at least 2 meters away from other patients. we have reconfigured the waiting room to allow for this. 
Please do not arrive too early as this could cause a bottleneck at reception 
Please do not bring multiple family members to the appointment. If you can, come alone or with one primary carer.
Please wash your hands before and after the visit and use tissues to catch any sneezes/coughs

ONLINE CONSULTATIONS- You can now receive medical advice from the comfort of your own home. Please use the icon below to seek medical help.

econsult

NEW PATIENTS REGISTER ONLINE

Click here if you would like to register as a patient at our practice: REGISTER ONLINE NOW

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(Site updated 12/10/2021)
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