Welcome to Haiderian Medical Centre
We are small, friendly GP Surgery that aims to deliver the highest standard of medical care in a personal and compassionate way.
Online Appointment Booking, Medication Requests and COVID 19 Passports:
https://www.nhs.uk/apps-library/nhs-app/
Coronavirus Surgery update - June 2021
The Haiderian Medical Centre is open and fully staffed seeing patients face to face, as we have always been throughout the pandemic. We are now in a new phase of the pandemic and we are offering a combination of Telephone and Face to Face appointments that patients can book themselves online.
PLEASE DO NOT ATTEND THE SURGERY IF YOU HAVE SYMPTOMS OF COVID 19.
Please only book a face to face appointment if you need a physical examination, reception can help guide you as to what appointment type is best suited for your needs. If you are booking an appointment for test results then please book a telephone appointment unless the reception team advise you otherwise. We are still not out of the pandemic and we would like to minimise the spread of the delta variant in Havering by avoiding unnecessary footfall to the practice.
PLEASE ALSO REMEMBER TO CANCEL AN APPOINTMENT IF YOU NO LONGER NEED IT. IN THIS PANDEMIC A LOST APPOINTMENT IS EXTREMELY FRUSTRATING AS DEMAND IS SO HIGH.
Due to unprecedented demand, please do not 'save your problems' or build up 'lists' for one appointment. This inevitably leads to a pressured consultation. Find out more on how to make the most of your appointment by clicking on the appointment tab:
We understand the frustration patients experience with delays in referrals and the general backlog within the system. We also understand the frustration regarding elements of the vaccination process. PLEASE PLEASE PLEASE remember, all of this is beyond our control. The NHS has been chronically underfunded even before the pandemic and we are all working within a system that is breaking. We share your frustrations and we work in this environment on a daily basis so we do understand the inconvenience. Getting angry at us or abusive towards staff does not help solve the problem and only serves to demoralise an already struggling workforce.
By working together and taking individual responsibility we will overcome this. Please follow the guidance, stay safe and look out for those who are vulnerable.
Online Access
We would strongly encourage ALL patients to download the NHS APP, this is the single most helpful thing that patients can do to support their NHS GP practice during the pandemic. The NHS app allows you to book appointments, order medication and access your COVID 19 passport online. It can be accessed through a desktop/PC as well.
This will take the huge pressure of prescription and appointment booking off our frontline reception staff. Each prescription request takes the receptionist 5-6 minutes to put through as does an appointment booking, if you do it online this means the receptionist can take more calls for vulnerable people or emergency appointments. If you can help us, we can make the overall system more efficient and effective.
Alternatively, sign up for online services by filling in this form on our website and signing it and scan and email it back to us
haveringccg.contacthaiderian@nhs.netWe will then email you account details. Instead of coming in with photo ID you can send us a CLEAR picture of yourself holding your passport photo page open or driving license next to your face.
Contacting us by phone
Please be sensible and call at less busy times so urgent calls are not delayed e.g after 12pm and avoiding Monday. Please also think, is your call important or can you get the information somewhere else eg online or visit the pharmacist
Contacting us by email
Using e-consults
Please use the e-consults on this website's homepage for help and advice
Attending Appointments
Please wear a mask or face shield when attending the surgery
Please sit at least 2 meters away from other patients. we have reconfigured the waiting room to allow for this.
Please do not arrive too early as this could cause a bottleneck at reception
Please do not bring multiple family members to the appointment. If you can, come alone or with one primary carer.
Please wash your hands before and after the visit and use tissues to catch any sneezes/coughs
ONLINE CONSULTATIONS- You can now receive medical advice from the comfort of your own home. Please use the icon below to seek medical help.
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NEW PATIENTS REGISTER ONLINE
Click here if you would like to register as a patient at our practice: REGISTER ONLINE NOW
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(Site updated 12/10/2021)