Opening times

Haiderian Medical Centre will be closed on the second Tuesday afternoon of the month at both sites between 13:30 – 18:30 for staff training PTI (Protected Time Initiative – Educational Training for all Clinicians in Havering). This is in keeping with the majority of all GP practices across Havering for essential training.                    

If you require any medical advice during these practice closures, attached below is a list of sources of help and advice :

• NHS Website – has lots of excellent information to help patients manage symptoms at home – website address is www.nhs.uk/
• NHS 111 can give telephone advice to those patients that want to talk to an advisor their phone number is 111
• Harold Wood Polyclinic will be open from 8am to 8pm, telephone: 01708 792000.
• The local emergency out of hours service telephone number: 03301004470 (for medical emergencies only)

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

The Extended Access Service has more appointments with GPs available, making it easier for you to get an appointment at a time that suits you, including evenings and weekends.

How do I book an appointment?

Contact your GP practice in the usual way to request an appointment. If there is no appointment available at your practice, they may offer you an appointment with the GP Extended Access Service, if this is right for you.

If your practice is closed and you need medical help now, use NHS 111 online or Call 111. They may also be able to book an appointment for you with the GP Extended Access Service.

Please note that your consent will be required in order for an appointment to be booked for you.

A doctor’s working day comprises of administration as well as seeing patients. The administration component of being a GP has increased considerably over the years and can sometimes take up to 50% of the working day. During the break in between surgeries, the doctor will read and action hospital letters, complete referrals and tasks from the surgery, answer queries, check blood tests, issue medications, conduct home visits and deal with any emergencies.

There are also regular meetings with district nurses, community matrons and social workers to discuss complex cases. In addition, the doctors and nurses have a responsibility to complete frequent audits to ensure care and quality is maintained. Furthermore, practice meetings also take place to discuss any issues or improvement projects within the practice. Educational meetings allow doctors and nurses to keep our skills and knowledge up to date. All of these tasks ensure that the practice runs as efficiently and safely as possible.