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**CORONAVIRUS** NO ENTRY TO SURGERY UNLESS YOU HAVE A FACE TO FACE APPOINTMENT - SEE LATEST NEWS TAB FOR MORE INFO.

HMC are proud to receive a CQC GOOD WITH OUTSTANDING IN RESPONSIVE, CARE OF OLDER PEOPLE, VULNERABLE ADULTS AND YOUNG PEOPLE following our inspection. The first outstanding awarded in the boroughs of B&D, Redbridge, Havering! Thank you to our wonderful team. We will continue to work hard and improve the service we offer to our incredible patients

IT’S A BABY BOY! Dr Seema Haider and Dr Kavitha Subramanian have both given birth to baby boys. Welcome to the world baby Zack and baby Ari! <3

PLEASE BE AWARE, we are no longer accepting patients who live outside our Upminster catchment area. Letters are being sent out to out of area patients advising them of next steps.

PATIENTS- If you fail to attend 3 appointments (and do not cancel in advance), you will be asked to find another GP. Please remember to cancel appointments you no longer need. We lose over 100 appointments a month due to failed attendances.

PLEASE CALL AFTER 12PM FOR TEST RESULTS OR ROUTINE QUERIES AS PHONE LINES ARE VERY BUSY IN THE MORNING AND URGENT APPOINTMENT CALLS MUST BE PRIORITISED

* PLEASE REMEMBER TO CANCEL APPOINTMENTS IF YOU ARE UNABLE TO ATTEND SO ANOTHER PATIENT CAN HAVE YOUR APPOINTMENT.

IN RECENT MONTH WE HAVE SEEN HIGH NUMBERS OF PATIENTS NOT TURNING UP FOR APPOINTMENTS WITHOUT NOTIFYING THE PRACTICE. DURING THE BUSY NHS WINTER PERIOD PLEASE BOOK APPOINTMENTS APPROPRIATELY. 

WE OPERATE A TWO STRIKES POLICY, IF YOU MISS MORE THAN TWO APPOINTMENTS, YOU RUN THE RISK OF BEING REMOVED FROM THE LIST

 WE LOSE APPROXIMATELY 40-50 APPOINTMENTS A MONTH DUE TO NON-ATTENDANCE! 

 
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